|Telephone NHS: 111|
Patients with special needs
The Queen Victoria Centre and the Royal Lancaster Infirmary are both fully compliant with the Disability Discrimination Act and have wheelchair access throughout.
You may wish to have someone present with you during your consultation or treatment. This person is known as a chaperone. A chaperone may be a member of staff or a person of your choosing, with the exception of any person below the age of 18. Please inform us when making your appointment if you wish for a chaperone to be present.
Non-English speaking patients
We use a telephone translation service – Language Line – to communicate with patients who do not speak English. All patient information guides are available in other languages. Please contact us stating which information guide you would like and in which language.
| Registered Office: Lynton House, 7-12 Tavistock Square, London WC1H 9LT.
North Lancashire Doctors Limited is registered in England and Wales.
Company Registration Number: 7178590